You can request deletion of your Vikki account and associated data without installing or opening the app.
Request deletion without the app
Email help@getvikki.app from the email address used to sign in to Vikki, with the subject “Delete my Vikki account.” State that you want your account and associated data deleted. Do not send a password, verification code, or payment-card details. We may ask you to verify account ownership before acting on the request.
Delete in Vikki
In the Android or iPhone app, open Account, choose Delete account, and complete the confirmation. On the web, open Settings and choose Delete account. End active calls first. If you enabled missed-call answering, complete the forwarding turn-off steps with your carrier before deletion; deleting Vikki cannot remove rules held by your carrier.
What deletion removes
Deletion removes your Vikki account, app authentication records, chats, tasks, memories, call transcripts and history, and answering settings associated with the account. Pending work is stopped. Uninstalling the app alone does not delete your account.
Information outside Vikki
Deletion does not delete your Google or Apple account, undo information already disclosed to call recipients, or remove records providers retain under their own policies or legal obligations. See the privacy policy for the providers used by Vikki. Any store-managed subscription must be cancelled in Google Play or Apple subscription settings.